Information A-Z
Address Landhotel Burg im Spreewald
Ringchaussee 125
03096 Burg/Spreewald
Tel.:+49(0)35603 646
Fax: +49(0)35603 64-800
www.landhotel-burg.de
Alarm
For your personal wake-up call, please contact the reception in advance.
Baby-cot / toddler bed
We will be happy to provide you with a baby-cot or extra bed for your toddler, on request and free of charge.
Babysitter
Would you like to enjoy some “me time” or romantic moments as a couple while being ensured that your children are well looked after? We can assist to arrange a babysitter. Please call our reception desk two days in advance.
Bar
Enjoy a good cocktail, a smoky whiskey or a fresh beer at our bar. Come at our „Happy Hour“ from 10 p.m. – 11 p.m. and enjoy 50% discount on all drinks.
Books
You will find a selection of reading material on the 1st floor. Please put everything back on the bookshelf after use. Remember that other guests want to enjoy reading as well.
Breakfast
Start the day with our delicious breakfast buffet. We are waiting for you in the restaurant every day from 7 a.m. – 10 a.m. A separate breakfast room is available for late risers from 10 a.m. – 11 a.m. Would you like to have breakfast delivered to your room? Inform us at the reception desk one day in advance. Please note that we charge a room service fee of € 5,00.
Bulletin board
On our bulletin board in the hotel lobby you can find brochures, tips for excursions and other information about the Spreewald region.
Check-Out
On the day of departure, your room is available until 11 a.m. We are happy to offer you a free late check-out on request. Please inform us in advance.
Children
We have baby monitors available. Please contact our reception desk. The kitchen staff will be happy to help you warming up bottles and jars.
Credit card
We accept the following credit cards:
- Euro-/Mastercard
- American Express
- Visa Card
Of course you can also pay by EC Card.
Doctor
If you need a doctor, please contact our reception desk.
Fire alarm
In the event of a fire alarm, you will hear sirens throughout the whole hotel. A map with the nearest emergency exits is available at the reception desk.
Flowers
We happily arrange a flower delivery for you. Please contact our reception desk.
Half-board
You are welcome to book half-board with us. For reservations of a 3-course menu or a 4-course romantic candlelight dinner, please contact our service staff.
Ironing service
You find a laundry bag in the closet which you can hand over along with the laundry slip at the reception.
Laundry
There is a laundry bag in your closet. Please hand it over at the reception.
Linen change
We are happy to change your bed linen every day on request. For long term stays of 7 days or more, the linen will be changed twice.
Lost & Found
Please contact the reception desk in case you lost some of your belongings or found something that belongs to someone else.
Luggage
We happily assist you with your luggage. Please inform the reception desk if you need assistance.
Lunchbox
Whether you plan a trip through the countryside, a romantic carriage ride or a bicycle tour - our kitchen team will be happy to prepare a delicious lunchbox for you.
Small € 5,50 per box
Large € 9,00 per box
Kids bag € 4,50 per box
Please request the lunchboxes one day in advance at our reception desk.
Do you want to post letters or post cards? Our reception desk is happy to send them for you.
Mini golf
On our mini golf course you can have fun with the whole family! Play on 18 exciting tracks directly at our hotel, open daily from 10 a.m. – 8 p.m. during summer. In winter the opening times are according to the weather conditions. Rackets can be picked up at the reception or directly at the facility. Children under 12 years must be accompanied by an adult.
Newspapers
A selection of national daily newspapers and magazines can be purchased at the reception desk.
Personal messages
Personal messages or faxes will be kept for you at our reception desk. We will inform you as soon as possible upon receipt.
Pharmacy
Are you looking for a specific medicine or the nearest pharmacy? The reception staff can help you.
Photocopies
Please contact the reception for photocopies. Price per copy: € 0,20 / both sides € 0,30.
Pillow
We offer different kinds of pillows. Please contact our reception desk.
Playroom
Bad weather? There is a playroom directly at the Ristorante Il fienile where you will find table tennis, darts, pinball, air hockey and other (board)games for kids.
Regional „Spreewald“ products
Our special service for our guests: "Order in the evening - pick up in the morning" – a convenient way to buy typical „Spreewald“ products. Simply hand over your order slip at the reception. The next morning your Spreewald products are ready to be picked up.
Restaurants
Find more information under „Restaurant und Bars“.
Room service
You can order by calling our hotel reception desk. We are happy to deliver your order against a service fee of € 3,50 per dish.
Safe
You will find a safe in the closet.
Sewing service
We would be happy to help you with our sewing service on demand. Please contact our reception desk.
Shoe cleaning service
There is a shoe cleaning machine on the ground floor. Please also find shoe cleaning gear in your room closet.
Shuttle
It is our pleasure to pick you up from the train station or take you there. Please ask at the reception.
Sockets
All sockets are equipped with 230 volts. Adapters are available at the reception desk.
Souvenirs & toiletries
You will find a selection of gifts, souvenirs and toiletries in different showcases downstairs in the lobby and in the conference rooms. All products are available at the reception.
Stamps
You can buy stamps at our reception.
Toiletries
Please contact the reception desk.
Umbrella
Rainy day? You can pick up umbrellas from the reception desk.
Wi-Fi
To use our free Wi-Fi connection, please contact the reception desk.
Login: lhb | Password: spreewald
Wishes
Is there anything missing? Do you need an extra pillow, a bathrobe or similar? Our staff will be happy to assist you. Please contact the reception desk.
All information subject to change.